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For Both Sale and Use of Website

Welcome to Piffles & Promises Publishing

Welcome to Sondra R. Siegfried and Emma R. Siegfried operate the Piffles & Promises Publishing website, which provides the service. These terms and conditions outline the rules and regulations for the use of the Website, located at By accessing this website we assume you accept these terms and conditions. Do not continue to use our Website if you do not agree to abide by all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person visiting this website and compliant to the Company’s terms and conditions. "Piffles & Promises", “The Company”, "The Website", “Ourselves”, “We”, “Our” and “Us”, refers to the company known as Piffles & Promises Publishing, Partnership DBA. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, applicable laws. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she/they, are taken as interchangeable and therefore as referring to same. Persons who may choose to use alternative or neopronouns not listed above are also bound by this terminology.

1. Information About Us and How to Contact Us

WHO WE ARE: We are Piffles & Promises Publishing, Partnership DBA (“Piffles & Promises/Us/We/Ours”) of Monroeton, Pennsylvania, USA. Our principal place of business is our website:

HOW TO CONTACT US: You can contact us via the customer service page which can be accessed via this link:

HOW WE MAY CONTACT YOU: If we have to contact you we will do so by writing to you at the email address or postal address you provided to us in your order.

"WRITING" INCLUDES EMAILS: When we use the words “writing” or “written” in these terms, this includes emails.

2. This Agreement

WHAT THESE TERMS COVER: These are the terms and conditions on which we offer, sell and supply any of our goods (Products) including a hardcover or softcover book, electronic book, downloadable audiobook or similar application (collectively, Digital Products) to you from our website at

AGREEMENT TO THESE TERMS: When we accept your order (as per 1) you shall be deemed to accept these terms and conditions (the “Agreement”) and that you are entering into this Agreement.

WHY YOU SHOULD READ THEM: Please read these terms carefully before you complete your Order. These terms tell you who we are, how we provide goods to you, how we may change the Agreement, what to do if there is a problem and other important information.

If you do not agree to the terms you should not proceed with your Order.

This Agreement shall begin as soon as the Website is published and continue in perpetuity.

3. Orders

HOW WE WILL ACCEPT YOUR REQUEST TO PURCHASE FROM OUR WEBSITE (the “Order”): Our acceptance of your order will take place when you check out and payment has processed, at which point a contract will come into existence between you and us.

IF WE CANNOT ACCEPT YOUR ORDER: If we are unable to accept your order, we will inform you of this in writing and will not charge you/will refund you for the product. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, or for other reasons beyond our control.

YOUR ORDER NUMBER: We will assign an order number to your Order and tell you what it is when we accept your Order. It will help us if you can tell us the order number whenever you contact us about your Order.

We can only ship to consumers in the Continental United States of America. Our products can be purchased through third party sites for consumers outside the Continental U.S.A.

4. Delivery

DELIVERY COSTS: The costs of delivery are as displayed to you on the Website.

We are not responsible for delays outside our control. If our supply of the Order is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. We shall not be liable for delays caused by the event, but if there is a risk of substantial delay (of more than 30 days) you may contact us to end the contract and receive a refund for any products you have paid for but not received. Any valid refund will be returned within 30 days of receipt of request for a refund.

5. Products

Products may vary slightly from their pictures. The images of the products on the Website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.

6. License

We own or have a license for all the rights in the Company, the Website, the content, Books, Products, and Digital Products. By entering this Agreement we are giving you a license to use the Website and Digital Products and at no stage do we grant you ownership of any of the content on the Website or the content of any of the products available for purchase, including Books, Products, and Digital Products. You must not copy any of the content or remove it from the service itself for any purpose. We own all the intellectual property rights in the content on the Website and the products being sold including, without limitation, copyright in the Books, Products, Digital Products, trade marks, logos, graphics, photographs, animations, videos etc. You agree not to archive, reproduce, distribute, change, display, perform, publish, license, create derivative works from, offer for sale, or use any of the content without our written permission. 


Parts of this website may offer an opportunity for users to post and exchange opinions and information in certain areas of the website. The Company does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of the Company, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, the Company shall not be liable for the Comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

The Company reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or cause a breach of these Terms and Conditions or of the Website's privacy guidelines.

7. Our Rights to Make Changes

UPDATE TO THESE TERMS AND CONDITIONS: From time to time we may update the Agreement. It is up to you to check for updates and by continuing to use our website and complete Orders you are agreeing to any updated terms of the Agreement.

DIGITAL PRODUCTS: From time to time you may be required to update Digital Products. This could be for different reasons such as:

  • to reflect changes in relevant laws and regulatory requirements; for example, we may need to change the level of detail we hold about you, your account details and or any relevant regulatory changes; or

  • to implement technical adjustments and improvements, for example to address a security threat.

You acknowledge that some aspects of the Digital Products entails our ongoing involvement and that of our service provider IngramSpark. Accordingly, in the event that we or our service provider change any part of the Digital Products, you acknowledge that you may no longer be able to use the Digital Products to the same extent as prior to such change or discontinuation, and that we shall have no liability to you in such case.

For this reason, we recommend that you archive one copy of each Digital Product you purchase on a secure device.

8. If Something Goes Wrong

If there is an issue with a Product in your Order, please contact Customer Service within 30 days of receipt of shipment and refunds will be issued on a case by case basis. Please have your order number available.

The Company does not refund digital purchases. Should eBooks be make available on the Website, and you have an issue accessing a purchased digital asset, you may contact Customer Service for assistance. 

For issues with digital products purchased through third party distributors (for example, Amazon Kindle), contact customer service representatives of the company where the product was purchased.

The Company, the Website, and its licensors are not responsible or liable for purchases of books or digital products published by this company but purchased through a third party business or website.

9. Our Responsibility for Loss or Damage Suffered by You

We are only responsible for Products to the following extent:

  • Damage to or loss of Products or any part thereof in transit (where the Products are carried by our own transport or by a carrier on our behalf) for which you notify us in writing of such damage or loss within 30 working days of your receipt of the Products (if damaged) or 30 working days of the anticipated delivery date of the Products (if lost);

  • Defects in Products (not being defects caused by any act, neglect, or default on your part) for which you notify us of such defect within 30 days of your receipt of the Products.

  • If you refuse or fail to take delivery of Products, any risk of loss or damage to the Products shall nonetheless pass to you, and without prejudice to any other rights or remedies we have, you shall remain liable for payment in full for the Products we delivered.

If Digital Products are made available through the Website, we and/or our service providers will provide updates to the Digital Products on a regular basis. It is your responsibility to keep your Digital Products updated on your personal device(s). We are only responsible to you for loss or damage to a device belonging to you in the unlikely event that it is proven to be directly caused by Us. It is very unlikely that this would occur.

Privacy Policy

If you have any questions or concerns about our Privacy Policy or Terms & Conditions, please contact us using the Customer Service form below.

Payment Methods

 Payment Methods
  • Credit / Debit Cards

  • Offline Payments (Cash)

Contact Us

Contact Us

Customer Service 

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